Online Reputation Management
Let me paint you a picture. You spend years building your business up and you have never had a customer complaint. That is, until one day when someone comes in that wants all of your merchandise and time for free. You respectfully decline, but he/she takes offense and runs to the computer to besmirch your company's good name! Well not on our watch! Reviews and ratings are left every day and as a business owner you need to have a way of monitoring them as well as an action plan when one does come along. This is referred to as Online Reputation Management (ORM).
RCC will monitor the internet and let you know when your company name or your own name is put out on the web. We can then send it to you and put together an action plan if there is one needed. Don’t let your business' reputation be ruined while you sit in the dark. Set up a time to talk more about how RCC can help keep your reputation safe. We've prevented and remediated reputation disastors and recovered from any that were brought to us to fix after-the-fact. Reputation management issues can happen out of nowhere, be prepared with RCC.